Frequently Asked Questions
Everything you need to know about VOVO products, shipping, and home styling services.
What is the typical delivery timeframe for VOVO furniture?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on your home decor and furniture?
Yes, all VOVO furniture items come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home accessories?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are non-returnable.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's portal to monitor your delivery progress in real-time.
Are VOVO textiles and fabrics sustainably sourced?
We prioritize sustainability by partnering with certified suppliers. Many of our linens and upholstery fabrics are OEKO-TEX certified, ensuring they are free from harmful chemicals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.